Returns and Exchanges
Uncommon Artifact Return Policy
At Uncommon Artifact, we want you to be thrilled with your purchase. We understand that buying online requires careful consideration. To ensure a smooth and transparent experience, we've outlined our return policy below:
Pre-Owned & Vintage Items:
All sales of pre-owned and vintage items (including watches) are final. Due to the unique nature of these pieces, we cannot accept returns or offer refunds.
We encourage you to carefully review the provided photos and descriptions before making a purchase. If you have any questions or require additional information about a specific item, please don't hesitate to contact us.
New Items:
New items (including watches and other curated finds) are eligible for a return or exchange within 14 days of the delivery date.
To be eligible for a return or exchange, the item must be unworn, unused, in its original condition with all tags and packaging intact.
Buyers are responsible for return shipping costs.
Please contact us to initiate a return or exchange and receive further instructions.
General Conditions:
Refunds will be processed to the original payment method once the returned item is received and inspected.
Uncommon Artifact reserves the right to refuse any return or exchange that does not meet the above conditions.
Our Commitment to Quality:
We take pride in curating exceptional pieces and providing accurate descriptions. If you receive an item that is significantly not as described, please contact us immediately so we can address the issue promptly.
Customer Satisfaction:
Your satisfaction is our priority. We are committed to providing excellent customer service and ensuring a positive buying experience. If you have any questions or concerns, please don't hesitate to reach out to us.